Hurtigruten Svalbard aims to provide a safe travel experience for our customers and have introduced measures to prevent spreading of the coronavirus, Covid-19. We follow the guidance from the Norwegian Institute of Public Health (FHI), the World Health Organization (WHO), and local authorities, and will take immediate measures if necessary. We encourage everyone who visits our facilities to follow the routines to avoid the spreading of Covid-19.
The guide is updated to the current rules from local and central authorities
The Norwegian government recently introduced a requirement for a COVID-19 test for everyone traveling to Svalbard. The authorities have now confirmed that a negative rapid test will be accepted.
Svalbard does not currently have any confirmed cases of COVID-19, and we hope the introduction of a mandatory test will help us keep the virus away. We understand that the new rule may seem confusing and stressful to our guests and have therefore gathered the following information for those who plan to visit us.
It is important to keep up to date with the rules in force at any given time, as these may change at short notice.
Right now, the following applies:
• All travelers from the age 12 must be able to present a negative covid-19 test.
• The test must be taken less than 24 hours before departure to Svalbard. The 24 hour rule use departure time from Tromsø Airport as time reference.
• Quick test is approved for this purpose.
• You may have to show the test results at the check-in and at passport control in Tromsø.
• If you are in quarantine, you may not travel to Svalbard until the quarantine period has ended.
We recommend that you test yourself in the afternoon / evening the day before you travel to Svalbard, to avoid unnecessary stress on the day of departure. Remember that the test must be taken 24 hours before departure in Tromsø. This means that travellers from other airports must check the stopover in Tromsø when calckulating the time for testing.
Testing in Tromsø
Tromsø municipality offers fast tests in the center of Tromsø. The test center is open from 09.00 - 21:30 every day, and will have drop-in offers. We have been informed that the test will cost NOK 550. Information about the test center (Storgata 69) can be found under ‘Where can you test?’ Here:
Testing in Oslo
At Oslo Airport Gardermoen, there is a private actor, Dr Dropin, who offers quick tests. It is a good idea to book well in advance to ensure that you get a test at the desired time. On their website it is stated that the test and certificate costs NOK 1195.
Dr.Dropin and Aleris also offer private testing in Oslo and other major cities. There may also be several actors that offer this. We recommend that you contact the companies to ensure that they can perform quick tests and provide proof of the answer before booking an appointment.
You can also call the ‘corona telephone’ for more information: 815 55 015.
Thank you for helping us keep Svalbard free of COVID-19!
Our office in Longyearbyen is open Monday to Friday, from kl. 08.00 -16.00. Feel free to contact email@example.com or 7902 6100 if there is anything we can help with.
All of our locations have a QR code for guest registration. We kindly ask you to scan this when you enter our shops, activity center, restaurants or hotels.
Our hotel has a temperature meter for our guests to use upon arrival. The meter is set beside the reception and next to the conference room entrance.
During the conference:
For cancellations and questions, please use the channels you originally booked through. If you used a third party channel such as booking.com or Expedia, please contact them directly.
If you book through Hurtigruten Svalbard, use the following Contact information:
Tel: +47 79 02 61 00
Sales and booking:firstname.lastname@example.org
Group bookings: email@example.com
Funken Lodge: + 47 79 02 62 00/Reception@funkenlodge.com
Radisson Blu Polar Hotel: + 47 79 02 34 50/ firstname.lastname@example.org
Coal Miners' Cabins: + 47 79 02 63 00/Coalminerscabins@hurtigrutensvalbard.com
Please contact your closest Norwegian Embassy for information on entering Norway.
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