Hurtigruten Svalbard aims to provide a safe travel experience for our customers and have introduced measures to prevent spreading of the coronavirus, Covid-19. We follow the guidance from the Norwegian Institute of Public Health (FHI), the World Health Organization (WHO), and local authorities, and will take immediate measures if necessary. We encourage everyone who visits our facilities to follow the routines to avoid the spreading of Covid-19.
The guide is updated to the current rules from local and central authorities
It is important that you stay up to date with the current rules, as these may change at short notice. As of now, the following applies:
• All travelers to Svalbard, above 12 years of age, must be able to present a negative test for SARS-CoV-2. The requirement for a negative covid test before travelling Svalbard applies to everyone - including fully vaccinated.
• The test must be taken less than 24 hours prior to departure to Longyearbyen (calculated from the last stop on the mainland before your flight goes to Svalbard)
• Rapid antigen test or PCR is approved for this purpose
• The tests can be controlled at check-in, and at passport control in Oslo and/or Tromsø
• If you travel from abroad, you must also be tested upon arrival in Norway, regardless of vaccination status
• If you are currently in quarantine, you are not permitted to travel to Svalbard
•The Norwegian government has decided that persons arriving in Svalbard must test for SARS-Cov-2 within 24 hours of arrival. The test must be an antigen rapid test (self-test). The requirement also applies to those who have been fully vaccinated or have undergone Covid-19. This applies from 19. December 2021 at 24:00.
You can find more information on The Govenors page here.
Information about testing:
Everyone who travels to Svalbard must present a negative antigen rapid test before departure to Svalbard. The test must not be older than 24 hours. Negative self-test is not valid as documentation.
At Oslo Airport Gardermoen, Ullensaker kommune has made an agreement with Dr. Dropin, who runs a test station at the departure area, where you can have a free test. You can also have a test at Tromsø kommune’s test station in Tromsø city center.
SAS has made an agreement with Oslo Helse, with reduced prices for the test. If you are travelling to Svalbard with SAS, you can make use of this offer, and take a rapid test in Oslo for NOK 645. You can read more about this and book an appointment by clicking on this link.
The Norwegian government is introducing new and stricter requirements for testing on the border to Norway in order to delay and limit the spread of the new virus strain omicron. As of midnight, night to Friday September 3rd, everyone entering Norway regardless of their vaccination status will have to test themselves for Covid-19. For more information, see the Norwegian government's press release here. (information currently only available in Norwegian)
Our office in Longyearbyen is open Monday to Friday, from kl. 08.00 -16.00. Feel free to contact email@example.com or 7902 6100 if there is anything we can help with.
All of our locations have a QR code for guest registration. We kindly ask you to scan this when you enter our shops, activity center, restaurants or hotels.
Our hotel has a temperature meter for our guests to use upon arrival. The meter is set beside the reception and next to the conference room entrance.
During the conference:
For cancellations and questions, please use the channels you originally booked through. If you used a third party channel such as booking.com or Expedia, please contact them directly.
If you book through Hurtigruten Svalbard, use the following Contact information:
Tel: +47 79 02 61 00
Sales and booking:firstname.lastname@example.org
Group bookings: email@example.com
Funken Lodge: + 47 79 02 62 00/Reception@funkenlodge.com
Radisson Blu Polar Hotel: + 47 79 02 34 50/ firstname.lastname@example.org
Coal Miners' Cabins: + 47 79 02 63 00/Coalminerscabins@hurtigrutensvalbard.com
Please contact your closest Norwegian Embassy for information on entering Norway.
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